refund policy
14-day return policy
Once you have received your order, you have 14 days to request a refund. Refunded items must be unworn or unused, in the same condition as received, and in its original packaging.
Requesting a refund
To request a refund, please email sarahstitchedit@gmail.com, If your refund is accepted, you will be mailed a returned shipping label and instructions for sending back your order. You'll be automatically refunded on your original payment method. Please allow some time for your bank or credit card company to process and post your refund.
If you receive a damaged, defective, or wrong item, please email us immediately so we can address the issue.
Exceptions/non-refundable items
Crochet patterns are bought as digital PDFs are not eligible for refunds. One-of-a-kind and personalized items are not eligible for refunds. Misplaced or lost items in transit from mail carriers are not eligible for refunds. Other items not eligible for refunds will be noted in the product description. Please read the product description carefully before purchase.